Benton County provides individualized service for those who are certified Americans with Disabilities Act (ADA) riders and Benton County residents who are 60 years of age and over and/or are unable to access fixed-route bus service or personal transportation in their area due to a disability. Reasonable modifications in policies, practices, or procedures are available to avoid discrimination on the basis of disability. Accessible formats are available upon request. For more details and/or to request services, please contact Benton County at 541-752-2615 during our hours of operation (Monday – Friday from 8:00 AM – 5:30 PM).
For Benton County Transportation passengers who may have hearing impairment, are deaf, or are speech-impaired, and need to make a reservation, please use our free Oregon TTY Relay Service by calling 1-800-735-2900. Let the TTY operator know the Bus Number you wish to call. A TTY device on your computer or phone is required to utilize this service. Services are also available in Spanish. For more information, please go to oregonrelay.com.
For more information regarding the special transportation services that we provide, please visit our Special Transportation Services page.
Complaints regarding ADA compliance
If you have a complaint regarding ADA compliance with Benton County, please use the form provided at the bottom of this page (ADA & Title VI Complaint Form) and return it to the Public Works Director at Benton County, at:
Benton County Rural & Special Transportation Services
Attn: Public Works Director
Benton County Public Works
360 SW Avery Ave.
Corvallis, OR 97333
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