Accessibility

Special Transportation Services | Title VI Non-Discrimination Program

Benton Area Transit provides individualized service for those who are certified Americans with Disabilities Act (ADA) riders and Benton County residents who are 60 years of age and over and/or are unable to access fixed-route bus service or personal transportation in their area due to a disability. Reasonable modifications in policies, practices, or procedures are available to avoid discrimination on the basis of disability. Accessible formats are available upon request. For more details and/or to request services, please contact Benton Area Transit at 541-752-2615 during our hours of operation (Monday – Friday from 8:00 AM – 5:30 PM).

For Benton Area Transit passengers who may have hearing impairment, are deaf, or are speech-impaired, and need to make a reservation, please use our free Oregon TTY Relay Service by calling 1-800-735-2900. Let the TTY operator know the Bus Number you wish to call. A TTY device on your computer or phone is required to utilize this service.  Services are also available in Spanish. For more information, please go to oregonrelay.com.

For more information regarding the special transportation services that we provide, please visit our Special Transportation Services page. 

Complaints regarding ADA compliance

If you have a complaint regarding ADA compliance with Benton Area Transit, please use the form provided at the bottom of this page (ADA & Title VI Complaint Form) and return it to the Public Works Director at Benton County, at:

Benton Area Transit
Attn:  Public Works Director
Benton County Public Works
360 SW Avery Ave.
Corvallis, OR 97333
Phone: 541-766-6821
Fax: 541-766-6891
email: Gary.Stockhoff@co.benton.or.us

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